Store policy
Returns & Refunds
Contact support within 48 hours of delivery if an order arrives damaged, leaking, incorrect, or incomplete. Include the order number, package photos, item photos, and a short description.
Eligible support cases
- The package arrived damaged or leaking.
- The wrong fragrance or sample size was delivered.
- An item shown on the order confirmation was missing.
Opened samples
Fragrance samples may be limited for hygiene and safety reasons after opening unless the item arrived damaged, incorrect, or incomplete.
Contact
Email support@kissofaroma.shop with the order number.